Getting help

Write to hello@saybooks.io. Every message is read by Peter Varga, who builds Saybooks, and answered by him. Bugs and ideas can also go on GitHub.

What to put in the message

• Which assistant you use (Claude, ChatGPT, Gemini or another) and the address you connected, such as https://saybooks.io/mcp/household.
• The name of the space, and roughly when it happened.
• What you asked, and the exact words of the refusal or error you got back.
• Never a key. A key link (/mcp/ followed by a long code) works for whoever holds it. If you have shared one by mistake, revoke it and mint a new one.

Connecting an assistant

The steps for Claude are in the docs, and Gemini has its own section; any other assistant that connects to MCP servers with a sign-in works the same way. The usual address is https://saybooks.io/mcp; narrower doors such as /mcp/household open one kind of books and keep the tool list short. You sign in with Google and choose which books to open and what the assistant may do.

The assistant can't see a command, or a tool takes fewer arguments than the docs say. Assistants keep a copy of a connector's tool list from when it was added. Remove the connector, add it again, and start a new chat.

A refusal you don't understand

A refusal is a rule doing its job: it names the reason and who can decide. Some acts are a person's only, whatever the assistant's role; approving a bill for payment is one. If a refusal looks wrong, send its exact words. If a rule let something through that it should have refused, say so first: that is the bug we care most about.

Your data

• Export: in the menu under your name, one click downloads the whole space as one file, audit log included.
• Delete: one button permanently removes the space, its keys and its invitations. There is no undo.
• Revoke an assistant: keys and invitations are revoked from the dialog that made them, Share this space in the sidebar.
• Remove your account: delete your spaces, then email us and your Google identity is removed too.

What is stored and for how long is on the privacy page. The rules of use are in the terms.

Saybooks for Mac and iPhone

Download, setup and what runs where are on the Mac and iPhone page. The apps keep your books on your own devices, so we can't see them to help: describe what you see, or send a screenshot with nothing private in it.

A security problem

Please report it by email to hello@saybooks.io rather than in a public GitHub issue, with enough detail to reproduce it. It will be looked at first and fixed before it is discussed in public.